Systems Integration
Make disconnected SaaS tools work as one system — even the ones with no native connectors.
- Scope
- One workflow per deliverable
- Price
- Fixed, quoted from the approved spec
- Ownership
- Everything handed over to you
- Built with
- REST APIs & Webhooksn8nMakeZapierCustom TypeScript/Python
Overview
What it is
You already use cloud tools: CRM, helpdesk, spreadsheets, email, accounting, and e-commerce. The problem isn't the tools; it's that they don't talk to each other, so your team is the message bus.
We build the integrations that make them behave like one system: APIs, webhooks, and custom connectors for the tools with no native integration. Each integration is a fixed-scope deliverable with defined inputs, outputs, and acceptance criteria.
- “We retype the same data between tools every single day.”
- “Onboarding a client takes 2 weeks of back-and-forth that should take 2 days.”
How it works
A fixed-scope path from spec to handover
You approve the spec, we build it, you see it run, you own it.
Inventory the gaps
Which systems need to share data, in which direction, and what breaks today because they don't.
Choose the right mechanism
Native connector, API, webhook, or custom code — chosen per fit, not per platform loyalty.
Build & test both directions
Integrations handle failures explicitly: retries, logging, and alerts when a system is unreachable.
Document the connections
A system diagram and maintenance notes, so your team (or anyone else) knows exactly what talks to what.
- InputEvent in System A
- Step 1Webhook / API / custom connector
- Step 2Transform + validate
- Step 3Deliver to System B with retries & alerts
- OutputSystems behave as one — no human message bus
What you get
Named deliverables, not billable hours
Everything below is included in the fixed price and handed over with documentation and credentials.
- Working integration(s) between your named systems
- Support for tools with no native connectors via API/webhook/custom code
- Failure handling: retries, logging, alerts
- System diagram and maintenance documentation
Not sure this is the right first automation? The Automation Audit finds the highest-value opportunity and ends with a working proof-of-concept.
In practice
Workflows built with this service
Each one has the full spec and a labeled demo you can run.
- Support FAQ Agent with Human EscalationFirst-line handling of repetitive support questions: classification, context lookup, answer drafting from your knowledge base, and routing — so agents spend their day on the tickets that need a person.
- Client Onboarding: Contract → KickoffEverything between “contract signed” and “kickoff happened”: creating the client workspace, sending intake and welcome sequences, booking the kickoff, chasing what’s outstanding, and telling the owner when onboarding stalls.
Find out what’s worth automating. Free.
A 30-minute call about your actual processes. You leave with a prioritized roadmap and see systems integration demonstrated on your own workflow, whether or not you work with us.
- 30 minutes, on your real processes
- Prioritized roadmap you keep either way
- Working proof-of-concept before any contract
- Reply within one business day